“I have known Sondra since 1993 when she first delivered a keynote address for our annual International Seminar. Since then she has spoken for us several times. Most recently, she offered a skill-packed talk at our National Relocation Conference on ‘Bias-Free Customer Service.’ Her material was so valuable that we then invited her to conduct a Webinar on the same topic. On both occasions, she gave the group skills that will no doubt improve our business relationships and, in turn, our profitability.”