“Because of the increasing diversity within our client base, I hired Sondra Thiederman to speak to our sales force on the topic of how to market and sell to ethnically and racially-diverse customers. The program was a hit. Not only did Sondra provide the associates with practical information that they could immediately use to increase sales, she also brought the material to life with anecdotes and humor. I recommend her highly for any group that seeks to expand its business into ethnic and minority markets.”