“I wanted to thank you for the excellent program you presented to our management staff on ‘Cultural Diversity in the Workplace.’ Your style of presentation was informative but not threatening and the exercises were very helpful in getting your message across. Again, my thanks for a superb job in addressing a critical and sensitive topic. I am hopeful that we can invite you again to further develop our sensitivity to the many issues involved in creating a coherent, effective, and comfortable work environment for all of our staff.”