“Your assistance and expertise in the development of the highly successful cross-cultural communications courses greatly enhanced our efforts to develop successful employees. Your professionalism and knowledge produced superb results with a subject that can often be volatile and delicate. Following the programs, I often heard the comment, ‘I needed this class 20 years ago.’ Your involvement in this important subject has made you a valued member of the extended staff of Ultramar Diamond Shamrock. We look forward to a future that includes many additional projects together.”