“It was my pleasure to engage Sondra Thiederman to speak to our group on how to relate more effectively to customers of diverse backgrounds. Many of our members service equipment offshore and need to be able to communicate with people from other cultures. Sondra perfectly fit the bill covering a great deal of practical material while, at the same time, actively involving the audience. Several of my colleagues and I are already thinking of offering more of these seminars for our employees. I would strongly recommend Sondra to anyone engaged in activities with people from other cultures.”