“When Sondra helped design and appeared in Talbots’ video “Customer Service in the 90’s,” she received these comments from the client: “Sondra, your expertise, poise, and comfort with the diversity message of our video added a wonderful dimension to the topic. There is no doubt but that your talent helped to make the project the quality product we were striving for. The video has been well received by our district managers and they are eager to roll it out to the stores within their area. I hope we will have the opportunity to work together again as we begin to look at workforce diversity issues.”