Testimonials:

MGM Mirage
“Sondra has a wonderful ability to provide valuable information coupled with practical application techniques. The presentation left our leadership team with an innovative perspective on the implicit biases we all have.”
- Bobbie Barnes, Training Director

Doubletree Hotels
“Please accept this letter as a sincere testimonial to the success of your work for Doubletree Hotels Corporation on the development of our Cultural Diversity program. Your educational background in this subject is evident, but your effectiveness also comes from your ‘real world’ delivery of the subject. In addition to your speaking ability, you have developed a quality program that will be carried on by our certified trainers. As I admitted earlier, we had reservations about whether a professional speaker could adapt a program to the training environment. You handled both aspects like a pro and we are extremely pleased with the results.”
- Jacqueline Galleano, Former Corporate Director, Training

Marriott Corporation
“I have seen Sondra speak on two occasions including to the Western/Pacific Regional offices of Marriott Corporation. Participant comments included: ‘The program was a good mix of sensitivity and concrete information’; ‘Excellent, very interesting and informative, a real surprise!’; ‘We need this topic in the hospitality industry. It was an excellent overview of a very relevant topic.’”
- Joan Mitchell, Director of Human Resources, La Jolla Marriott Hotel.

Sheraton Hotels
“Sondra, the diversity program you led for our department heads and managers was extremely well received. Although of course the content was excellent, what they liked most was the style in which you presented everything. You used the right mixture of philosophy and practical application and everyone appreciated your forthright manner. Our group does not respond well to the pedantic approach and you knew just how to tailor your presentation style to the one best suited for us. Just let me know if I can give my recommendation to any potential clients, I would be happy to do so.”
- John Fuller, Jr., Hotel Manager, Sheraton Harbor-Island Resort

San Diego Convention and Visitors Bureau
“The San Diego Convention and Visitors Bureau has used Sondra several times to helps its staff relate more successfully to international visitors. The Visitors Service Manager wrote, ‘Sondra is a great keynote speaker. She is masterful at encouraging audience participation, is entertaining, and, although I have heard her on many occasions, I continue to learn something new each time.”
- Kathy Millisor, Member Services Manager

Accor North America
“The Accor North America Diversity Summit is an important event in our business calendar and Sondra Thiederman was an invaluable addition to this year’s meeting. Not only did she bring a fresh perspective that helped stimulate our thinking, she provided practical skills that will make a real impact on the success of our business.”
- Linda Jimenez, Former Vice President, Diversity and People Development

Drury Inns
“We are pleased to recommend Dr. Sondra Thiederman and her work as a speaker on workplace diversity issues. Sondra presented a workshop at our Management Conference with a primary goal of building awareness on diversity and bias-reduction issues. She later presented a similar workshop for our Executive Housekeepers. Her common-sense approach and ability to candidly discuss sensitive issues gave her a high level of credibility with both groups. Her sessions were interactive, fun, and informational. She also has the ability to come up with practical solutions that make a difference. We continue to use Sondra’s talents on a consulting basis and highly recommend her services.”
- Linda McCombs, Vice-President, Human Resources

Station Casinos, Inc.
“Every year at our HR Summit we work hard to create an event that is educational, celebratory, and fun. Sondra did a great job of fitting right in with this tradition. Not only did she immediately engage with the outgoing and energetic tone in the room, she was at the same time able to impart practical skills on how we can reduce bias within our workplace and, most important, toward out increasingly-diverse customer base. If you are looking for a vibrant, knowledgeable speaker on any diversity-related topic, Sondra Thiederman should be at the top of your list.”
- Valerie Murzl, Corporate Vice-President Human Resources