“Gateways to Inclusion: Turning Tense Moments into Productive Conversations”
Case Study Video Clip: See Why Rick Lost His Temper
Click Here to watch a clip from the video “Gateways to Inclusion.” Find out if venting emotion is always the best way to resolve a painful situation.
As you watch this painful incident, ask yourself this question: How else might Rick – the young man in this picture – have reacted to what his boss said and still been true to his value of honesty?
When you have finished watching the clip, click here to read Sondra Thiederman’s ideas on how this situation might have been better resolved.