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Sondra Thiederman, Ph.D.

“Through realistic vignettes, Dr. Thiederman provides clear steps to avert diversity conflicts and convert them into opportunities for productive conversations.”

Rohini Anand
Former Senior Vice-President and Chief Diversity Officer
Sodexo

Gateways to Inclusion: Turning Tense Moments into Productive Conversations

$695.00

Skills for Converting Workplace Tension into Harmony, Respect, and Inclusion.
(This product is also titled, Diversity Dialogue Blunders)

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Gateways to Inclusion: Turning Tense Moments into Productive Conversations – DVD
$695.00
Gateways to Inclusion: Turning Tense Moments into Productive Conversations – USB
$695.00

$695.00

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Even in the most harmonious of workplaces, tension happens. Misunderstandings, misspoken words, hurt feelings; they are, we must admit, inevitable. That’s the bad news.

But here’s the good news: There is a lot we can do to convert these moments of tension into gateways for improved understanding and enhanced inclusion. That’s where Gateways to Inclusion (also titled, Diversity Dialogue Blunders) comes in.

Using creative narrative and high production values, this skillfully-produced video training package provides your team with the motivation and skills to transform those painful moments into enhanced respect and increased inclusion in your diverse workplace.

Format: Gateways to Inclusion (also titled, Diversity Dialogue Blunders) is available as an On-Line Video Training Package that is ideal for in-person group learning.

The Package Includes:

  • Streaming rights to a 17-minute video depicting three realistic workplace scenarios and solutions. The video also contains: A Quiz, an FAQ with Sondra Thiederman; a Video Case Study.
  • A comprehensive Leader’s Guide for a 90-minute training session along with a 45-minute refresher workshop
  • Two PowerPoint presentations
  • Participant handouts

The Benefits:

Opening a gateway to conversation – and holding it open – rather than slamming it shut in fear or anger has measurable benefits including:

  • Increased harmony and better working relationships
  • Reduced manager time spent mediating tension and misunderstanding
  • Increased employee engagement and commitment
  • An atmosphere of respect and inclusion
  • Improved teamwork and productivity

At the completion of this training, each learner will be able to:

  1. Manage their initial emotion in order to move forward productively.
  2. Set productive goals designed to convert the event from a disaster into an opportunity for increased respect and inclusion.
  3. Assess intent and impact carefully and in a way that creates mutual-understanding and growth.
  4. Communicate in a way that demonstrates respect.

“Gateways to Inclusion (also titled, Diversity Dialogue Blunders) is a powerful video. It shows how tension and disrespect can derail even the best of intentions. This is definitely an effective tool to use in preparing leaders and employees for tough conversations that can lead to productive outcomes.”
– Effenus Henderson, Vice President Diversity
Weyerhaeuser

“Gateways (also titled, Diversity Dialogue Blunders) is a practical training tool for any organization that is working on fostering an inclusive workplace. Through realistic vignettes, Dr. Thiederman provides clear steps to avert diversity conflicts and convert them into opportunities for productive conversations. The scenarios will resonate with any organization as will the tools to address the disconnects.”
– Rohini Anand, Senior Vice President and Chief Diversity Officer
Sodexo

“In an increasingly diverse world, you can count on running into a tense moment at some point. This video, Gateways to Inclusion, (also titled, Diversity Dialogue Blunders) gives people the basic tools and insights for turning potential breakdowns into breakthroughs. Everyone can benefit from this honest, direct, practical, and extremely well executed tool for building inclusion.”
– Michael Wheeler, Former Chief Diversity Officer
Omnicomedia Group

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