“Gateways to Inclusion: Turning Tense Moments Into Productive Conversations”
Case Study Video Clip: What Was All the Fuss About?
Case Study Video Clip
Click here or on the photo to watch a clip from the training video Gateways to Inclusion. As you watch it, ask yourself this question: Did this woman voice her complaint in a respectful way or is there
room for improvement?
When you are finished, click here to read Sondra Thiederman’s perspective on what went wrong.