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Sondra Thiederman, Ph.D.

Home  >  Shop  >  Video Training Packages  >  Ouch! That Stereotype Hurts: Communicating Respect in a Diverse World

Ouch! That Stereotype Hurts: Communicating Respect in a Diverse World

$695.00

By Leslie Aguilar

How to End Demeaning Comments In Your Workplace

Have you ever witnessed someone make a biased or stereotypical statement and didn’t know what to do? Well, you are not alone. Knowing what to say and how to say it is tricky. We ask ourselves, what if the person gets angry? What if they accuse me of being too sensitive?

In order to overcome this hesitation, we need two things: First, an understanding of how harmful it is to remain silent and, second, specific instruction on how to go about speaking up.

Fortunately, those two things are exactly what Ouch! That Stereotype Hurts provides.

Staying silent in the face of demeaning comments allows these behaviors – and the attitudes behind them – to thrive. If we can get even one person to break the silence, it will inspire others to do the same. In this comprehensive classroom training DVD, Leslie Aguilar has given us the tools to make that possible.

Easy Preview: Click here to preview Ouch! That Stereotype Hurts.

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$695.00

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What You’ll Get

This comprehensive video training package contains all you need to integrate the material into your own diversity training process. Each purchase includes:

  • DVD containing:
    • The Ouch! Video (12 minutes)
    • A video-based “Speaking Up” activity designed to reinforce skills (5 minutes)
    • Thirteen alternate vignettes (30 seconds each)
  • CD-ROM containing reproducible materials including:
    • Leader’s Guide
    • PowerPoint Presentation
    • The Ouch! That Stereotype Hurts book
    • Ten Ouch! Technique reminder cards

Designed to have an immediate impact on workplace behavior, this learning package will:

  • Reveal the negative impact that stereotypical and biased statements have in the workplace.
  • Explain why people tend to stay silent when bias and stereotypes arise.
  • Provide techniques for speaking up in a way that will promote inclusion in your workplace.

What The Research Says

A recent study at the University of Cincinnati showed that:

  • 82% of Ouch! trainees had used the Ouch! skills in their workplace interactions and personal lives within 3 months.
  • Trainees had a statistically significant increase in awareness of bias and stereotypes, and a lasting positive change in their comfort and confidence to speak up using the Ouch! skills.
  • Trainees were more likely to speak up against future stereotypes or bias they encountered at work, home, and in social settings.

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A Tailored Presentation

What are the diversity/inclusion challenges faced by your organization? Who is the audience? What are your goals?

Once those questions are answered, Sondra will customize your presentation of choice with the aim of creating something that will resonate with your particular group. This might include client-specific examples, the use of industry language, and particular attention to your organization’s current experiences.

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FORMATTED FOR IMPACT

Your presentation will be delivered in the format of your choice.

Perhaps you are looking for a short keynote address in front of a large audience or maybe you require an informal session to a smaller group.

Maybe you’d prefer a half-day workshop or an offering that is video-conferenced to several locations throughout the world.

As an alternative, you might want a webinar delivered from Sondra’s office to participants in dozens of locations around the globe.

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WEBINAR OPTIONS

“Sondra’s unique ability to engage the audience made us feel as if we were in the same room with her…”
– Janice Bowman, President of the Association of Diversity Councils

Webinars offer the same information as a live presentation. Your webinar includes:

“For 90 minutes, Sondra kept the participants engaged. She told amusing anecdotes, employed industry-specific examples, and took an involving approach that got her message across. No matter what your industry, if you’re thinking of producing a diversity webinar, I would highly recommend Sondra Thiederman…”
– Cindy Levernois, Director, Helathcare Association of New York State

“Sondra’s teleconference was excellent and readily applicable to our practice. Though you were not physically with us, your passion, warmth and humor came through loud and clear. I don’t think there are many speakers that can do that!”
– Young Hee Kim, Program Chair, Western Area Massachusetts Diatetic Association

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Unconscious Bias

SONDRA’S VIEWS ON UNCONSCIOUS BIAS

Dear Visitor:
You probably wouldn’t be at this web site if you weren’t to some degree confronted with the challenges of unconscious bias.

Perhaps you are facing the impact of unconscious bias on hiring and promotions. Maybe the damage is manifested in relationships with customers or clients or in the inability to retain a diverse workforce that – research firmly shows — enhances your organization’s ability to succeed.

No matter what your specific challenge, you have stumbled into an area that is both fascinating and mysterious and, at times, a little scary.

That fascination along with a desire to relieve the problems that biases create is why I have spent upwards of 25 years working in this area. In the course of that time, I’ve come to six conclusions – let’s call them principles – that shape and inform my presentations and my thinking.

Principle #1: There’s a lot we can do to both manage and defeat unconscious bias. Whereas there was a time when most believed that unconscious bias could not be defeated, extensive research has proven otherwise. (Research Blog #1, Research Blog #2, Research Blog #3)

Principle #2: Having a bias does not make people bad. We all have biases; it’s what we do about them that matters.

Principle #3: There are immediately applicable techniques for becoming aware of many unconscious biases. It’s a matter of alertness and commitment and habit.

Principle #4: Identifying what we have in common is a key strategy for defeating unconscious bias. The idea is to simultaneously value diversity while focusing on what we share.

Principle #5: Another element in the fight against unconscious bias is to encourage respectful and courageous dialogue.

Principle #6: The tools for defeating unconscious bias are tangible and immediately applicable. Yes, unconscious biases may seem mysterious and scary, but the solutions are not.

I’d love to hear your comments and how your point of view compares to mine.

Here’s to defeating unconscious bias,
Sondra T.

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Her Knowledge

HER KNOWLEDGE

Honored as a “Pioneer in Diversity” by Profiles in Diversity Journal, Sondra Thiederman, Ph.D. has been immersed in the topics of unconscious bias and workplace diversity/inclusion for nearly three decades.

Sondra holds a Ph.D. in Cross-Cultural studies from the University of California, Los Angeles. Over the years, she has authored a number of highly regarded books, journal articles, blogsand presentations, all aimed at enhancing the understanding of how to defeat the unconscious biases that so damage our workplaces and our nation.

Sondra’s work in the field of diversity and inclusion continues to this day; she researches the unique problems of her varied clients, preparing resources and presentations that enlighten, engage, and encourage change. She works with companies and media outlets around the world in her mission to help organizations move beyond bias.

Sondra is the author of a number of books including:

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Her Clients

HER CLIENTS

Sondra’s client list spans industries and associations ranging from aerospace (The Boeing Company) to Finance (Ernst and Young) to health care (The Mayo Clinic) to communications (AT&T) and beyond.

Sondra feels privileged to have had the opportunity to work with clients of all sizes to defeat the biases that so negatively impact their organizations. She works hard to hone the material to fit client goals, adjust for the learning style of the audience, and to integrate industry-specific examples.

Click below to find your industry and feel free to contact our office for information on how a presentation can be tailored to your needs.

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